Though new technologies may have emerged, external e-newsletters are still one of the strongest marketing channels that businesses have in their arsenal. The intimacy of e-newsletters foster personal relationships better than other communication vehicles.
Your network is used to sharing things via e-mail and checking e-mail multiple times throughout the day. A visitor’s inbox is their trusted zone, and when you appear there on a regular basis – providing good content – you increase your company’s awareness and position the company as an industry thought leader. Epsilon’s February 2009 branding survey found that 57% of consumers feel they have a more positive impression of companies when they receive e-mail from them. And the Direct Marketing Association found that e-mail’s ROI in 2009 was $43.52 for every dollar spent on it.
NRT Development Advisors regularly sends its newsletter, Developing News, to inform our network of clients, prospects, brokers and more about industry news, helpful tips and our clients’ successes. And I’m proud to say that we have a much higher than average open rate for the real estate industry. How? We follow the below five rules:
Get input on useful content. Deciding to write an e-newsletter is easy. Deciding what to write about is much more difficult. Visit the websites and forums that your audience typically frequents to learn what topics seem to generate the most interest and coverage. Blog search engines can also help you identify relevant themes and topics. And don’t forget to take advantage of opportunities to personally ask your potential readership what they’re most interested in. Your sales teams and others who deal with customers on a daily basis are great sources of such information.
Send only when you have something interesting to say. There is no set rule about how often you should send an e-newsletter, but it should be often enough that your readers don’t forget that they subscribed to your list, but not so often that they are annoyed when they hear from you. And, your readers want substance, not self-promotional messages. Establish your e-newsletter as a thought leader with relevant industry topics, as editorial copy is a better read than advertising.
Make it aesthetically pleasing. You only have once chance to make a first impression, and with e-newsletters that first impression comes in the form of good looking content. Ensure that the e-newsletter’s template matches your corporate branding. Put the most interesting, relevant information on topic (where it can be seen in an e-mail preview window). And, use graphics strategically. Photos can break up cluttered text; bullets and highlights make e-newsletters easy to skim.
Build trust and credibility. To build trust when asking people to sign up for your e-newsletter, you must be able to clearly answer if you will share their e-mail address and how difficult it will be to unsubscribe. Consumers are, understandably, leery of companies asking for e-mail addresses because they don’t want to be spammed in the future. Provide an obvious and painless way that people can unsubscribe.
Consider each e-newsletter a test. Carefully analyze the distribution results that e-newsletter programs offer to determine what makes your audience respond. Do e-newsletters that are sent on Mondays receive a higher open rate than those sent on Tuesdays? Are more people opening it in the mornings or afternoons? And what subject lines prompt the quickest action (those with a question or a statement)? Did particular article topics cause readers to click for more information?
If you’d like to be added to our e-newsletter list, you can sign-up here.
500 million people. Let me repeat: 500 million people. That is how many people are actively using Facebook, as the company announced this week. If Facebook were its own country, it would be the third most populous nation in the world (following China and India)!
According to Facebook, 50% of active users log on to Facebook in any given day (in total, spending more than 500 billion minutes per month on Facebook), so it’s no wonder why marketers are increasingly realizing the large number of leads that Facebook can provide. It’s an excellent platform to build lasting relationships and “remarket” (Facebook’s term) to customers.
NRT Development Advisors has had great success with Facebook ads on behalf of developer clients. In fact, the Facebook ads placed to promote clients’ new home communities actually increased referrals to their websites by 30%!
Today’s Friday Five includes tips for marketing real estate via Facebook ads:
Set goals. What do you want to accomplish with the ad? Are you simply hoping to increase the number of new fans for your company’s Facebook page or do you have more traditional goals such as direct sales? Think through these goals first, as they will impact all future decisions (ad copy, images, links, reach, etc.).
Create eye-catching, relevant ads. Include questions, testimonials and calls to action in ad copy, as they make for compelling content. And include an image in the ad, as the click-through rate is much higher for ads with pictures than those that are text-only. Consider creating tailored ads for different demographics. You don’t speak to a potential homebuyer and a Realtor the same way when selling homes, so why would you in an ad?
Identify target demographic. One of the best features of Facebook advertising is the robust targeting options; target factors include location, age, birthday, sex, keywords, education, workplace, relationship, interests, language and connections. Some of the factor selections may be obvious based upon your product (such as location and age), but you can be a little more creative when selecting other factors. For instance, target people who are already fans of your competitors, as it shows that they are interested in similar product.
4. Frequently rotate ads. Even the best ads can become tiresome after multiple views.
Analyze ad performance and adjust accordingly. Just like traditional advertising, it’s important to regularly monitor ad performance and make tweaks based upon results. Facebook makes it easy to do so by offering reports about each campaign, including responder demographics, responder profiles and conversion data.
Have you had success marketing homes with Facebook ads? If so, please share your story by leaving a comment.
In that blog post, we teased you with an overview of the findings. But in today’s Friday Five I wanted to take the opportunity to highlight five specific stats that demonstrate the largest adjustments in the metro-Atlanta market from Q2 2009 to Q2 2010.
So, without further ado, below is today’s Friday Five:
Inventory: Inventory of new construction condominiums/townhomes fell 31.1%; inventory of resale single-family homes increased 62.7%.
Absorption: Absorption of resale single-family homes increased 27.6%, but absorption of new construction single-family homes decreased 16%.
Sales price: The average sales price of new construction single-family homes dropped 11.6%, while the average sales price of resale single-family homes increased 12.4%.
Distressed Sales: Absorption (closed units) of distressed* new construction single-family homes dropped 16.9%, however absorption (closed units) of distressed* resale single-family homes increased 14.4%.
Distressed Sales: Absorption (closed units) of distressed* resale single-family homes increased 14.4%, while absorption (closed units) of distressed* resale condominiums/townhomes decreased 9%.
* Distressed sales include foreclosures, corporate-owned, lender-owned, and short sale pre-approved listings.
Coldwell Banker NRT Development Advisors recently released its Q2 2010 Development Advisor*, a quarterly view of metro-Atlanta’s real estate market (including absorption, current inventory, sales price, distressed sales, consumer sentiment and more). Highlights about the 15-county metro area from the Q2 2010 report include:
SINGLE FAMILY: Consumer demand has declined precipitously with the recent expiration of the Federal tax credit. May and June are typically the best months for pending home sales in anticipation of closing prior to school starting in August. In May, 2010, pending home sales dropped 46% from April, 2010, however June, 2010 was up by 6% over May volume. Although it is a positive sign to see an increase in pending home sales, this number is still down 15% over June, 2009. There is also a sense of caution among builders in buying vacant developed lots. Opportunities for resets can, however, be found with accurate analysis and due diligence for proper positioning within a niche market.
MULTI-FAMILY: Preliminary numbers point to positive signs in the multi-family market as well. Pending home sales for both new and resale in June,2010 were up over 200% over June, 2009 and were also up 80% over May, 2010 volume. It is important to note that more than half of the June, pending home sales were of distressed homes (foreclosed, short-sale, lender-owned, and corporate owned). New construction home data are not complete because not every home is listed. However later in the 3rd quarter, deed-based transactions will provide a much more accurate picture of the multi-family new construction market.
To view the full Q2 2010 Development Advisor, click here. Past reports can be downloaded here.
*Information for the quarterly review is complied largely from the company’s proprietary Universal Data Base, a system that pulls data for the entire metropolitan Atlanta market from both FMLS and GAMLS, deleting any duplication. The report includes submarket profiles for Cherokee, Clayton, Cobb, Coweta, DeKalb, Douglas, Fayette, Forsyth, Fulton (North and South), Gwinnett, Hall, Henry, Newton, Paulding and Rockdale counties. Multi-family home sub-market profiles are also included for Buckhead, Intown, Downtown and other urbanizing areas.
I was recently interviewed by a reporter from Urban Land magazine about the future of Atlanta’s real estate market. I told him that national and international companies continue to look to the city when considering relocation, therefore Atlanta and its surrounding areas still have a promising long-term growth outlook. NRT Development Advisors foresees that this ongoing trend will continue to bring single professionals and families to the city, which will fill the intown multi-family developments as well as the suburban single-family communities.
So today’s Friday Five is a two for one – we listed a few of Atlanta’s, as well as Georgia’s, top accolades that tout reasons transplants love living and doing business in Atlanta.
Atlanta:
No. 1City for Recent College Graduates (based on housing, job prospects, culture and lifestyle) Sources: CareerRookie.com and Apartments.com, May 2010
No. 2 Least Expensive City to Live In (of U.S. Cities with population of more than 2 million) Source: KPMG’s Competitive Alternative Study, March 2010
No. 2 America’s Most Wired CitySource: Forbes Magazine, 2010
No. 4 City with Most Fortune 500 Companies (tie with 14 companies) Source: Forbes Magazine, 2010
No. 7 Best Start-Up CitySource: Entrepreneur Magazine, 2009
Georgia:
No. 1 State for Entrepreneurial Activity Source: Kauffman Foundation, 2009
No. 1 BestManaged State in the Southeast (overall Grade B+) Source: Pew Center in the States and Governing Magazine
No. 3 State with the Best Business ClimateSource: Development Counselors International
No. 7 State for Job and Business GrowthSource: Chief Executive Magazine, 2010
I will be the first to admit that I have been guilty of getting caught up in the whirlwind of ups and downs in the past two years. It can seem that many business and personal decisions are dictated by elections, the stock market, government regulations and numerous other economic factors that are out of our control. And that can bring about a helpless, overwhelming feeling – a feeling that may experience from time to time, as well.
Sure, the last two years have been challenging for all of us, but the future is still to be determined. What lies ahead of us is what we want to make of it, so decide what to be and go be it.
Remember this 4th of July weekend that we all have the ability to pursue and live out our individual American Dreams. Though the phrase “American Dream” wasn’t popular until historian James Truslow Adams coined it in his 1931 book Epic of America – in which he wrote, “The American Dream is that dream of a land in which life should be better and richer and fuller for every man, with opportunity for each according to ability or achievement.“ – the concept dates back to the beginning of our country. The American Dream is rooted in the second sentence of the Declaration of Independence, which states that “all men are created equal” and that they have “certain inalienable rights” including “life, liberty and the pursuit of happiness.”
So I dedicate today’s Friday Five to a few of my favorite quotes about life, freedom and the American Dream.
1. “The secret of happiness is freedom. The secret of freedom is courage.” – Thucydides
2. “The doors we open and close each day decide the lives we live.” – Flora Whittemore
3. “One day your life will flash before your eyes. Make sure it’s worth watching.” – Unknown
4. “Success means having the courage, the determination, and the will to become the person you believe you were meant to be.” – George Sheehan
5. “The best things about the future is that it comes only one day at a time.” – Abraham Lincoln
I wish you and your family a safe and fun 4th of July and hope that you take time to think about and celebrate your own American Dream.
Please allow me to brag on NRT Development Advisors’ talented sales and marketing teams in today’s Friday Five. I know that the Friday Five column is typically dedicated to industry findings and advice, but this news is just too good to keep to ourselves.
Trendgraphix, Inc., the leading provider of market trending and market share reports to brokers and MLS organizations nationwide, recently released its June 2010 report (which includes data through the end of May 2010).
#1 office for Trend Over Time Listings Sales by $ Volume (January – May)
#1 office for This Vs. Last Listing Sales by $ Volume (Year to Date Vs. Previous Year to Date)
#1 office for Standard Report Listing Sales by $ Volume (Year to Date)
#1 office for Standard Report Current Inventory in Units (Year to Date)
#1 office for New Multi-Family Sales (Year to Date)
This means that in all FMLS counties combined, NRT Development Advisors not only sells the most multi-family, but we also have the most inventory in our pipeline to sell. A winning combination for future success!
Following lobbying from Realtors and other real estate professionals, the U.S. Senate voted 60-37 on Wednesday to approve an extension of the homebuyer tax credit. Under the amendment, house purchase contracts would still have had to be entered into by April 30 in order to qualify for the tax rebates, but buyers would now be given until Sept. 30 to close the purchase.
Throughout the credits’ lifespan, real estate professionals and consumers have expressed mixed views about their impact. Some have said that this surge of buyers provided the boost that the market needed. Others have said that it simply delayed the inevitable bottoming of the market.
And, still more are withholding an opinion until after the summer home buying season to determine if the incentives increased, or just shifted, demand. Lawrence Yun, the National Association of Realtors’ chief economist, said that he had “no doubt” that there would be some temporary fallback in the market this summer (following the credits’ expiration), but added that the improving economy has increased consumer confidence, which should help support sales.
Below are the top five ways the tax credits impacted the spring real estate market:
Number of homes for sale: The number of homes on the market in April surged by the most in a decade, reported the National Association of Realtors. Even with the rise in sales, the inventory of unsold homes increased in April to 4.04 million units (which would represent 8.4 months of supply of homes at the April sales pace).
Home sales: Stan Humphries, Zillow.com’s chief economist, said one in five homebuyers who used the tax credit wouldn’t have bought a home without it. Sales of previously owned homes jumped 7.6% to a 5.77 million annual rate in April, the highest level in five months (beating market expectations of a 5.65 million unit pace), reported the National Association of Realtors. The South experienced an 8.6% increase in previously owned home sales. New-home purchases, which account for about 10% of the housing market, jumped 15% in April after surging 30% the prior month, Commerce Department figures showed. Sales of newly built, single-family homes surged 14.8% to a seasonally adjusted annual rate of 504,000 units in April. Three out of four regions posted substantial gains in new-home sales in April, including the South, which registered a 10.8% gain.
Sale prices: The increase in sales sparked a rise in home prices. The median price for a new home rose to $173,100 in May, up 4% from the previous year.
Type of buyers: First-time buyers accounted for an estimated 49% of existing home sales in April after 44% in March, 42% in February and 40% in January.
Mortgage applications: The Mortgage Bankers Association reported that mortgage applications were up 24% in April over March, driven by significant increases in conventional and government purchase applications. The Government purchased 50% of all home purchases in mid-April, which is the highest percentage in two decades.
Home prices are at 2003 levels and lot prices are akin to what developers paid in 2002. New homes tend to be smaller, with less-expensive standard finishes — as once was the norm in a starter home.
Almost 40 percent of all homes selling in 2010 are under $100,000.
New home sales historically claimed nearly 50 percent of closings, but last year the segment accounted for 20 percent.
Existing home sales will hold up the market until conditions change.
The Atlanta market, before home prices skyrocketed, was fueled by first-time buyers during the boom years. Their numbers dropped sharply when the economy dived and housing tanked. A resurgence of the trend means the market is stabilizing.
As we approach the mid-point of 2010, I recently took the opportunity to sit down with Susie Proffitt of The Florida Home Show and Atlanta’s Best New Homes to talk about how our company, our clients and consumers responded to the real estate market during the last 18 months.
Though economic factors continued to impact the industry and create apprehensions and obstacles for potential home buyers, many of our diverse developer, bank and institutional clients were still able to buck trends and increase qualified traffic and, more importantly, sales. In the below video, Susie and I discuss how NRT Development Advisors helped them to do so by creating and executing innovative, results-driven marketing and sales strategies, including repositioning, partnerships, events, social media outreach and more.
I invite you to take a few minutes to watch the below video (by clicking on the image), which offers insight regarding how to approach the current market and includes video of the beautiful homes we have the privilege of representing.